Vino Fine Privacy and GDPR Policy

Last updated May 21, 2020

 

Vino Fine is an independent low-alcohol wine merchant operating in the UK. This document explains how we collect your data from our website, and the rights that you have regarding data collection. All factors are compliant with the Data Protection Act 2018.

 

What data do we collect?

We collect personal identification data such as your name, email address and physical address. This allows us to make deliveries to customers who purchase through our store and allows us to inform you of the latest offers and deals on our products.

How do we collect your data?

Your information is collected when you register for our mailing list, purchase a product through our online store, or voluntarily complete a customer survey, or provide any other form of feedback. We may also receive and store information about you if you interact with marketing or promotional material, or our social media platforms.

How will we use your data?

The information we collect about you is used to contact you in the event of a product order, or to inform you of updates regarding our store when you sign up for our mailing list. No third party has access to your data, aside from authorised couriers contracted by Vino Fine. They will only receive your name and address.

What are my data protection rights?

Vino Fine would like to ensure that you are fully aware of all your data protection rights. They are as follows:

The right to access allows you to request Vino Fine for any data we hold about you.

The right to rectification ensures that you can correct any outdated or otherwise incorrect data about you, and to request that Vino Fine complete any information that you find incomplete.

The right to erasure means that at any point, you may request that any data Vino Fine holds about you is deleted, and that any documents we hold bearing your information are destroyed.

The right to restrict processing allows you to opt-out of data processing practices. Vino Fine may process your data internally for marketing purposes but will not allow third parties to access it.

The right to object to processing means that you may opt-out of data processing entirely.

The right to portability means that you may request Vino Fine to transfer your data to another organisation, or directly to you, under certain circumstances.

As an organisation, we have one calendar month to respond to any requests or actions, although we aim to comply within 48 hours. All tasks shall be completed at no charge.

Our marketing and mailing list

If you subscribe to our mailing list, you may opt-out at any time by responding ‘stop’ to our emails, or with any other related message. You have the right at any point to request that we stop contacting you, and that your data be removed from our servers.

What are cookies?

Cookies are text-files placed on your computer to collect standard internet log information and visitor behaviour information.

For further information, see allaboutcookies.org

Do we use cookies?

At present, Vino Fine does not use cookies on our websites, although other organisations may track your movements on our websites. We reserve the right to operate cookies and will update this document accordingly.

How to contact us

For any queries, see the links at the bottom of vinofine.co.uk or email us with your questions or requests at harvey@vinofine.co.uk.

Contacting the relevant authority

Should you wish to report a complaint or if you feel that Vino Fine has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at ICO.org, or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.